How to Order from Total Teamwear

Credit application form (PDF 11k)
Order form (PDF 20k)
Quote form (PDF 21k)
Samples order form (PDF 21k)
Wearer details form (PDF 20k)

  1. Browse website for your products, note all prices are subject to VAT
  2. Decide on logo options for garments if applicable.
  3. Decide on quantities, sizes & colours of each product required, use our free wearer detail form to record your needs prior to ordering.
  4. Contact the sales team for a quotation by email /phone.
  5. Arrange a visit to your premises with samples for large orders.
  6. Place your order either by phone, fax or email, you can use our downloadable order form.
  7. Order sample garments on a sale or return basis with 14 days if required.
  8. We set up your logo(s) and produce proofs for approval.
  9. We reserve your garments from stock or order them as required.
  10. Delivery for personalised goods is normally 10 working days from approval of artwork. Delivery of plain goods in normally within 5 working days. Let our sales team know if you have a specific delivery deadline and we will always try to meet it.
  11. Delivery is made by courier and is charged at cost as follows: for orders under £500.00 + vat delivery is £8.75, for orders between £501.00 + vat and £1000.00 + vat delivery is £11.00, for orders over £1001.00 + vat delivery is £16.50. Please phone for delivery charges to Scottish Highlands and Northern Ireland and for destinations outside of the United Kingdom.

Payment / Terms & Conditions

  1. New orders require payment in full with order before we proceed. A pro-forma invoice will be supplied upon placing your order.
  2. If you intend to re-order frequently subsequent orders can be on account if you fill in and return a credit application form, account terms are then strictly 30 days from month end. We reserve the right to charge interest on late payments, and all products remain the property of Total Teamwear until paid for in full.
  3. We accept all major credit / debit / switch cards and also American Express, there is a 1.5% charge for credit card payments, no charge for debit or switch cards. Payment can also be made by cheque payable to: Total Teamwear.
  4. Payment by BACS can also be accepted please contact our accounts department for banks details sort code and account number.
  5. Personalised (embroidered or printed) goods or goods that have been used / worn or non-standard goods can't be returned to us unless faulty or supplied in error. If faulty they must be returned to us with a covering letter explaining the problem and they will then be returned to the manufacturer for analysis and if proved faulty will be replaced at no charge.
  6. Returns of non-personalised standard garments should be sent back to us with a covering letter explaining if they need replacement with another size or a credit to be raised.
  7. Sample garments or size sets can be supplied prior to the main order if required but please note this can often slow down the delivery of the main order.
  8. All information including pricing is correct at the time of publishing, Total Teamwear reserves the right to change product information and pricing if required.
  9. All items are subject to availability and we reserve the right to alter product specifications and offer alternative products in the event of stock shortages.
  10. The reproduction of products and colours is as accurate as photographic and printing / embroidery processes allow. Every effort will be made to ensure the logo reproduction is as accurate as possible but we can't be responsible for slight variances in colour or style.

Privacy policy

Total Teamwear is committed to protecting your privacy. None of the data we hold is sold or rented to third parties for marketing purposes, it is for the use of Total Teamwear only.

The minimum of information we require to process your order is as follows:

Company Name
Contact Name
Delivery address (Invoicing address if different)
Phone number
Fax number
Email address
Credit card details (if applicable)